Refund policy
Return and Refund Policy for Parts Bazaar
Thank you for shopping at Parts Bazaar. We aim to provide you with high-quality automotive parts and accessories. However, we understand that there may be instances where you need to return a product or request a refund. This Return and Refund Policy outlines the terms and conditions for returning items and receiving refunds from Parts Bazaar.
Returns
1.1 Eligibility:
To be eligible for a return, you must initiate the return process within 5 days of receiving the product.
The item must be unused, undamaged, and in its original packaging.
Returns are accepted for manufacturing defects, incorrect items received, or items damaged during shipping.
Items that are non-returnable include:
Special order or custom-made parts.
Electrical components that have been installed or connected.
Items that have been used, altered, or modified.
Parts that have been installed or attempted to be installed.
Items missing the original packaging or accessories.
1.2 Return Process:
To initiate a return, please contact our customer support team within the specified timeframe.
Provide your order number, a description of the issue, and any relevant supporting documentation or images.
Our customer support team will guide you through the return process and provide a return authorization if applicable.
Return shipping costs will be the responsibility of the customer unless the return is due to an error on our part.
1.3 Inspection and Approval:
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
We reserve the right to refuse a return if the item does not meet the eligibility requirements.
If the return is approved, we will proceed with the refund or replacement as per your preference.
Refunds
2.1 Refund Options:
If a refund is approved, we offer the following refund options:
Original Payment Method: We will refund the amount back to the original payment method used for the purchase.
Store Credit: You may choose to receive a store credit that can be used for future purchases from Parts Bazaar.
2.2 Refund Process:
Refunds will be processed within [X] business days from the date of approval.
The refund may take additional time to reflect in your account, depending on your financial institution.
Exchanges
3.1 Eligibility:
Exchanges are only applicable for items that are defective, damaged, or incorrect.
The same eligibility criteria mentioned in Section 1.1 apply to exchanges.
3.2 Exchange Process:
To initiate an exchange, please contact our customer support team within the specified timeframe.
Provide your order number, a description of the issue, and any relevant supporting documentation or images.
Our customer support team will guide you through the exchange process and provide an exchange authorization if applicable.
Return shipping costs will be the responsibility of the customer unless the exchange is due to an error on our part.
The replacement item will be shipped to you once the original item is received and inspected.
Contact Information
If you have any questions or need assistance with returns, refunds, or exchanges, please contact our customer support team:
Phone: +917388719619
Email: PARTSXXIV@GMAIL.COM
Business Hours: 10AM TO 6PM
Note: Parts Bazaar reserves the right to modify or update this Return and Refund Policy at any time. It is your responsibility to review this policy periodically for any changes.